Customer Service jobs in Kolkata

Customer service is a fast growing sector and the next 10 years increasing the outsourcing jobs and now the technology also improved so nowadays all the industry recruit the customer service jobs.

About Customer Service

Assistance and advice provided by a company to those people who buy or use its products or services and it’s very much important to meet the customer’s requirement and satisfaction.

Characteristics of Good Customer Service:

Customer service is the act of taking care of the customer’s needs and wants by providing the correct information to the customers.

Good customer services include

  1. Personalization
  2. Professionalism
  3. Promptness
  4. Politeness

Customer Service jobs in Kolkata

Call Center Agent

The person works at virtual call center jobs also from home or works inside a call center, Agent needs to answer the mail inquiries or phones calls from the customers regardless of where you work.

Concierge

Many hotels required concierges staff who book reservations and arrange transportation for guests. Virtual concierges either on the phone calls or online through a messaging system or email.

Client Relations Associate

CRA jobs to ensure client satisfaction and to work with team members and other company department and external vendors to ensure that the customer’s needs are met.

Customer Service Representative

Customer service representatives interact with customers to process orders and provide information about an organization’s products and services also resolve the product related issues in particular time.

Patient Care Coordinator

Patient care coordinators work for doctors’ offices, medical centers, rehabilitation centers, health care agencies, hospitals and insurance companies, job to schedule the appointment and get the approval and arrange the services and procedure.

Technical Support Representative

If you have technical skills and product-specific software, application or hardware skills, and the ability to troubleshoot and solve the issues, in additional to consider a tech support role. This in demand job may require a college degree, certification or training.

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